User anonymity and personal information

Log files are maintained and analysed of all requests for files on this website’s web servers. Log files do not capture personal information but do capture the user’s IP address, which is automatically recognised by our web servers. Aggregated analysis of these log files is used to monitor website usage. These analyses may be made to available to Flambard Williams staff to allow them to measure, for example, overall popularity of the site and typical user paths through the site. Except as stated already, Flambard Williams will make no attempt to identify individual users. You should be aware, however, that access to web pages will generally create log entries in the systems of your ISP or network service provider. These entities may be in a position to identify the client computer equipment used to access a page. Such monitoring would be done by the provider of network services and is beyond the responsibility or control of Flambard Williams. Flambard Williams will make no attempt to track or identify individual users, except where there is a reasonable suspicion that unauthorised access to systems is being attempted. In the case of all users, Flambard Williams reserves the right to attempt to identify and track any individual who is reasonably suspected of trying to gain unauthorised access to computer systems or resources operating as part of Flambard Williams web services. As a condition of use of this site, all users must give permission for Flambard Williams to use its access logs to attempt to track users who are reasonably suspected of gaining, or attempting to gain, unauthorised access. All log file information collected by Flambard Williams is kept secure and no access to raw log files is given to any third party.

Use of cookies

This website does not store any information that would, on its own, allow us to identify individual users of this service without their permission. Any cookies that may be used by this website are used either solely on a per session basis or to maintain user preferences. Cookies are not shared with any third parties The table below explains the cookies that are used on this site and why.

CookieNamePurposeMore information
Google Analytics_utma _utmb _utmc _utmzThese cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.Click here for an overview of privacy at Google
Expression Engineexp_last_visit exp_tracker exp_last_activity exp_cookies_allowedThis cookie is set by our content management system, Expression Engine and no personal information is stored in them.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org. To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.

Our customers

Martyn Taylor and the team at Flambard Williams

Martyn Taylor provided consistently professional service, patience, and professionalism as we negotiated the purchase of an investment property from abroad. His knowledge and expertise are exemplary and I commend him, his colleagues, and the company for their courtesy.

Dr J Jacobs
A very impressive company

I can’t really praise the service I’ve received highly enough. Personal, professional and very efficient. Charleigh has been with me the whole way and I can’t thank her enough. I would recommend this company to anyone!

Mr J Wild
Good communication & regular feedback

I am pleased with my relationship with FW. Communication 4000 miles away and different time zone and weekend holidays was very effective and personal.

Mr Husain
They focus on long term relationships

Care about customers and focus on long term relationships. Charleigh has been a very good agent; always there and the reply has been very prompt.

Mr C Hwa
Great customer experience!

Gave us a lot of information beforehand and kept us updated. Also assisted with any issues we had with solicitors and generally made the whole process smoother.

Polad

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