They focus on long term relationships
Care about customers and focus on long term relationships. Charleigh has been a very good agent; always there and the reply has been very prompt.
Good communication & regular feedback
I am pleased with my relationship with FW. Communication 4000 miles away and different time zone and weekend holidays was very effective and personal.
Friendly and Pro-active
In my dealings with them I found Flambard Williams helpful, friendly and pro-active.