They focus on long term relationships
Care about customers and focus on long term relationships. Charleigh has been a very good agent; always there and the reply has been very prompt.
Great customer experience!
Gave us a lot of information beforehand and kept us updated. Also assisted with any issues we had with solicitors and generally made the whole process smoother.
Good communication & regular feedback
I am pleased with my relationship with FW. Communication 4000 miles away and different time zone and weekend holidays was very effective and personal.